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Old 03-02-2010, 05:34 PM   #1 (permalink)
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Default Cant get my email set up. first blackberry

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Ive just got my first blackberry today, ive pretty much got the hang of it. the only problem i have is when i go to the email setup the only option it is giving me is to set up my work email with a blackberry enterprise server. I dont have a work email, just my ususal hotmail one. How can i sort this?
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Old 03-02-2010, 05:44 PM   #2 (permalink)
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Please don't double post. Your question was answered in your first post.
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Old 03-02-2010, 07:13 PM   #3 (permalink)
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i did not mean to double post, i just introduced myself in the new members area and mentiond my problem. didnt expect to get a much of a reply about any help. I thought i would be better posting in this area.
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Old 03-02-2010, 07:54 PM   #4 (permalink)
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Welcome to the forum.

In regards to your question, I am unsure. U said you got access to the net and could use your browser and set up your work account but not your personal.

If that is true, you have a data plan. I am assuming the phone wasn't provided by your company. If so, they may have restriction on the phone, that prohibit you from adding additional email accounts.

If you are on a BIS phone, you can generally have up to 10 different email accounts. Most of the devices today are pretty simple to set up, just use the wizard.

For me with AT&T, you have phone plan and BB plan, the BB plan is a $30 add-on that gives you all the capabilities beyond a basic phone.

Good Luck.
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Old 03-03-2010, 01:16 AM   #5 (permalink)
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Hi,

I do observed this issue, having only the BES account creation option even though purchased for my personnel & not got it from the company.

I then went back to my Carrier and asked for the replacement simcard and activated the Blackberry service and checked found the BIS option was available to configure.
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Old 03-03-2010, 02:08 AM   #6 (permalink)
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Im not wanting to double post anything, so ive just stuck all the info about my problem in the section for new members since i started talking about it there. Thanks for your help jagan.
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