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Old 12-20-2005, 09:34 AM   #1 (permalink)
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Default How do I change my CAL License?

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I just received a new CAL license number from Blackberry. How can I change this? Where do I change it? I really don't want to re-install the software again.

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Old 12-20-2005, 09:44 AM   #2 (permalink)
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what do you mean change it?
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Old 12-20-2005, 10:28 AM   #3 (permalink)
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I received a new license key. I need to change it and really didn't want to install the software again. Any ideas??? This key opens the software for Enterprise Edition. We are currently using Small Business Edition.
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Old 12-20-2005, 10:31 AM   #4 (permalink)
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You've got a Small Business with how many licences?
Are you trying to upgrade it to a Full BES?
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Old 12-20-2005, 10:33 AM   #5 (permalink)
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Or did you order more CAL's for your current BES?
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Old 12-20-2005, 10:34 AM   #6 (permalink)
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Normally you should just be able to add them and "nothing" happens.
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Old 12-20-2005, 10:45 AM   #7 (permalink)
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I have a new CAL number to replace the old one with. I don't see how I can add it when looking at the Manager software.
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Old 12-20-2005, 01:18 PM   #8 (permalink)
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Are you replacing the SRP #? That is different from a CAL. What are you actually doing?
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Old 12-20-2005, 01:59 PM   #9 (permalink)
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I would like to replace the CAL. I just don't see how I can without reinstalling the software.
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Old 12-20-2005, 09:02 PM   #10 (permalink)
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You don't replace CAL's. You add additional CAL's to your BES as you add additional devices.
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Old 12-22-2005, 07:53 AM   #11 (permalink)
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How many licenses have you got on your server now? 5...10....??
Can you just tell the steps your taking to add these CALS?
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