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Old 03-16-2010, 06:12 AM   #1 (permalink)
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Question Problem with browsing the internet using BES activated handsets

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Hi,

We are currently running BES 4.1.7 for lotus domino and have 5 users activated on the server, they are all able to receive corporate email without any issue but when trying to activate any webpages via the blackberry browser the handsets return the following message :-

"Unable to connect to the selected Mobile Data Service, please try again later. If the problem persists please contact your administrator"

I have been onto the server and used the BBSRPTest.exe and this is sucessful, i have gone onto the webpage to check the MDSCS statistics and it seems all SRP connections are failing

Does anyone know what this could be?
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Old 03-16-2010, 06:34 AM   #2 (permalink)
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Restart the MDS-CS service on BES.
Check the BES logs and Event logs in Windows to determine why it shut down.
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Old 03-16-2010, 06:55 AM   #3 (permalink)
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I have restarted the MDS-CS service and no joy I have even restarted the physical machine and still no luck
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Old 03-19-2010, 09:06 AM   #4 (permalink)
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Having the same issue. Any resolution?
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