03-17-2010, 11:00 PM
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| | BB Dev Mgr only recognizes phone once
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App Version v18.104.22.168
BB DM 4.6
BB Device Driver 4.1.04
XP 2002 SP3
Direct USB connection.
Sorry if this answer is already in the forum, couldn't find it.
Am trying to download pics and video from BB to PC.
The PC Device Manager/USB controller recognizes the Blackberry Smartphone.
When I first start BB DM, it also recognizes the phone and displays phone PIN. The phone display also changes to PC and phone graphic.
In BB DM, I startup Media Manager (Roxio MM starts).
However, in My Media Library, Pictures and Video show 0 files, 0 GB used.
When I click on Manage Pictures/Manage Video, the Pictures/Video directory displays the message "This View produced no results".
When I close Media Library, DM changes the Device connected (PIN): to 'none'. The phone display still shows the PC/Phone graphic.
I've reinstalled the driver and tried DM 5, with no luck.
Any help is greatly appreciated, thanks.