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Old 04-28-2010, 02:21 PM   #1 (permalink)
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Default 8520 - Cannot reply to emails

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Hi I'm new here. i wonder if anyone can help. I have a new BB8520 and although I can receive all other services, I cannot reply to or send new emails. The phone just sends them back with a red X next to them. Anyone got any ideas please?
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Old 04-28-2010, 02:58 PM   #2 (permalink)
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Sounds like there is no BlackBerry data plan in place. You need to call Virgin and ensure that you have a legit BlackBerry data plan and not some generic smart phone plan.
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Old 04-30-2010, 04:33 PM   #3 (permalink)
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Thanks Rambi, I'm sorted now. You were right. My phone company eventually sent my data books.
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