BlackBerry Forums Support Community
              

Closed Thread
 
LinkBack Thread Tools
Old 05-01-2010, 12:32 AM   #1 (permalink)
New Member
 
Join Date: Apr 2010
Model: 9700
PIN: N/A
Carrier: Loop Mobile
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Odd problem with 9700

Please Login to Remove!

Hi,

This is a ridiculous problem.

'A' calls me and after talking we hang up.

The next call thereafter, when 'B' calls me, the odd thing is that photo of 'B' will display with name and number of 'A' After hanging up, in the call log it will show all correct details of 'B'

Please help!

Thanks.
Offline  
Old 05-01-2010, 02:58 AM   #2 (permalink)
CrackBerry Addict
 
Sytner's Avatar
 
Join Date: Jul 2008
Location: UK
Model: 9800
OS: 6.0.0.337
PIN: S = Ouch
Carrier: Orange UK
Posts: 717
Post Thanks: 3
Thanked 42 Times in 38 Posts
Default

Wirelessly posted (8520 (5.0.0.411))

Are you running the latest OS for the device? This sounds like a bug, also do you have multiple address books on the device?
__________________
How To Create Wallpapers
VistaBB - Vista Aero Style
^ Not bad for a 15 year old?
9800 / 6.0.0.337
If someone posts something useful, click thanks!
Offline  
Old 05-01-2010, 05:22 AM   #3 (permalink)
New Member
 
Join Date: Apr 2010
Model: 9700
PIN: N/A
Carrier: Loop Mobile
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Running v5.0.0.423

Single address book.

How to fix this?

Thanks.
Offline  
Old 05-01-2010, 05:42 AM   #4 (permalink)
BlackBerry God
 
aiharkness's Avatar
 
Join Date: Jul 2005
Location: Florida Panhandle
Model: BBPP
OS: 10.3.3
Carrier: T-Mobile USA
Posts: 13,980
Post Thanks: 24
Thanked 530 Times in 515 Posts
Default

Try a battery pull. That is *the* first trouble-shooting step.

With the power on, remove the battery for 30-60 seconds.
__________________
- Ira
Offline  
Old 05-01-2010, 10:12 AM   #5 (permalink)
CrackBerry Addict
 
Sytner's Avatar
 
Join Date: Jul 2008
Location: UK
Model: 9800
OS: 6.0.0.337
PIN: S = Ouch
Carrier: Orange UK
Posts: 717
Post Thanks: 3
Thanked 42 Times in 38 Posts
Default

Wirelessly posted (8520 (5.0.0.411))

You don't have any apps running that may interfere with anything do you?
__________________
How To Create Wallpapers
VistaBB - Vista Aero Style
^ Not bad for a 15 year old?
9800 / 6.0.0.337
If someone posts something useful, click thanks!
Offline  
Old 05-01-2010, 10:14 AM   #6 (permalink)
CrackBerry Addict
 
Sytner's Avatar
 
Join Date: Jul 2008
Location: UK
Model: 9800
OS: 6.0.0.337
PIN: S = Ouch
Carrier: Orange UK
Posts: 717
Post Thanks: 3
Thanked 42 Times in 38 Posts
Default

Wirelessly posted (8520 (5.0.0.411))

Also do you have the contacts on the device or sim card or both?
__________________
How To Create Wallpapers
VistaBB - Vista Aero Style
^ Not bad for a 15 year old?
9800 / 6.0.0.337
If someone posts something useful, click thanks!
Offline  
Old 05-04-2010, 11:10 AM   #7 (permalink)
New Member
 
Join Date: Apr 2010
Model: 9700
PIN: N/A
Carrier: Loop Mobile
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Have been told to update the software/firmware using Desktop Manager.

Any idea how to do this ?

Thanks.
Offline  
Old 05-04-2010, 04:48 PM   #8 (permalink)
BlackBerry Extraordinaire
 
TXLady's Avatar
 
Join Date: Mar 2007
Location: San Antonio, TX
Model: 9650
Carrier: Sprint
Posts: 1,067
Post Thanks: 1
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by rachnakapadia View Post
Have been told to update the software/firmware using Desktop Manager.

Any idea how to do this ?

Thanks.
Have you tried the battery pull suggested earlier first? That really is the definitive first step in troubleshooting a Blackberry and definitely should be tried before deciding you need to update the OS.

Who told you to update? Instructions can be found in sticky at top of 9700 series forum.
__________________
Personal: iPhone on AT&T
Work: BB 9650 on Sprint

Last edited by TXLady : 05-04-2010 at 04:49 PM.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

New OEM Apple5 iPhone6S 5S 5 iPhone6 Plus headphones
$3.99
 New OEM Apple5 iPhone6S 5S 5 iPhone6 Plus headphones  picture(C21) Genuine OEM Apple AC Cord
$25.0
(C21) Genuine OEM Apple AC Cord picture4 x Black Inkjet Cartridges Non-OEM Alternative For T1291
$11.29
4 x Black Inkjet Cartridges Non-OEM Alternative For T1291 pictureNew OEM Lightning to USB Cable Charger Data Cord for iPhone 5 5S 5C 6 6 Plus
$2.7
New OEM Lightning to USB Cable Charger Data Cord for iPhone 5 5S 5C 6 6 Plus  pictureOEM Genuine Original for Apple iPhone 5s 6s 6+ Lightning USB Data Cable Charger
$2.7
OEM Genuine Original for Apple iPhone 5s 6s 6+ Lightning USB Data Cable Charger  picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.