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Old 05-09-2010, 10:24 PM   #1 (permalink)
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Default Blackberry Device OS upgrade

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I am a BES Admin in a company that is planning to upgrade OS to 5 for blackberry Strom and Tour. We are upgrading device based on RIM advice to address a font issue. Is it possible to upgrade device without user involvement as device upgrade takes an hour and chances of user getting into issues. Any help or advise is appreciated. Thanks..
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