Email setup issues, i dont see half the options mentioned..
I recently got the BB data plan activated from my service provider (Vodaphone)
I got an intimation from them as well that the plan has been activated..
So i set out to try and configure my email accounts and then i see that my device shows totally differnt options than what i could find when i searched for 'email setup' on google.
These are the steps i followed.
1. Setup> Email Setup.
Here almost any google link that teaches how to configure an account shows
different options than the ones i have..
But my device has only one option when i click on Email setup. ,ie:
1. I want to use work email account with bb enterprise server.
If i select that then i see get an option asking me if i have an activation code.. (Which was not given to by my carrier).
When i choose 'no' im taken to WI-FI config modes...
Can anyone please help me set it up?
Sounds like they may have screwed up and assigned a BES data plan to your device. Call them back, explain to them what you wrote to us and I'd be willing to bet the provisioned your phone incorrectly.
Just a hunch.
BES includes the ability to use BIS, so the personal option should still be available.
Do a battery pull and then check.
Its possible the service books havent pushed to your device yet.
Also try Options - advanced - host routing table.
menu - register now
Are you getting GPRS EDGE or 3G in cap letters in the left hand corner?
You can also set it up online using your computer:
MidnightDraven: Im getting EDGE in caps.
But thats beside the tower level indicator , on the right hand side.
And i did try 'register now' But before that when i opened the host routing table..
I was able to see,
"GPRS IN  [and some no]
I tried register now.. then i got a msg that said my device is registerd.. (I had got this earlier also).
Yet when i naviagated to "Email setup" i still see the same options.
Ah great after the 404 error , I tried to use the link you to set up the service..
And this is what i got...
Your data plan is not associated with your account. Call Vodafone back and ask again. Also try logging into your BIS page at Vodafone and re-enter your PIN and IMEI. Then re-send your service books.
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