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Old 05-12-2010, 01:46 PM   #1 (permalink)
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Default Two-way sync with Outlook not working

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After working for months, my BB Tour and Outlook are not syncing properly. It's set for 2-way sync, and everything syncs properly except the Calendar. The calendar will only transfer from Outlook to BB. It does not transfer anything from BB to Outlook Calendar.



I assume this is a problem with the BB, because I also sync this BB with a 2nd computer, although that one is set for 1-way sync from BB to comp#2 (as a backup). That is no longer syncing either.



Any suggestions appreciated!
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Old 05-13-2010, 09:53 PM   #2 (permalink)
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Are you on BES?
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Old 05-13-2010, 09:58 PM   #3 (permalink)
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Try a battery pull on the BB?

Reconfigure the sync within DM?

And do you have a Tour (96xx) or an 8703e as your profile states. If you have moved to a new device, please update your profile. It helps to know which device you have if and when you ask a question.
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Old 05-14-2010, 12:15 AM   #4 (permalink)
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I have a Tour. And no, I'm not on BES.
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Old 05-14-2010, 08:39 AM   #5 (permalink)
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Check your settings in Desktop Manager and make certain that it is set to sync the calender.
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Old 05-16-2010, 08:51 PM   #6 (permalink)
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does the standard calendar do a wireless sync on a BIS? Thought not.
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Old 05-16-2010, 09:13 PM   #7 (permalink)
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It does not AFAIK. If you use Google Calendar sync then it does.
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Old 06-15-2010, 11:55 AM   #8 (permalink)
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The first thing Anyone "MUST DO" when upgrading exchange is to re implement security for BESAdmin account. Its essential becuase Exchange 2007 works a bit differnt and the BESAdmin user does not move accross 100%.

This is a major reason for calender not sync from BB device because the BESADmin does not have security to write events to users calender.

This is what solved our problem.

However, I did contact Blackberry Advance support and they suggested these two KB's read

We have Blackberry support from Vodafone and they supplied me with these two KB's

Please read through it.
"Unlisted Message Error" appears when sending a meeting request from the BlackBerry smartphone
blackberry.com/btsc/kb05031

Calendar synchronization does not work from the BlackBerry smartphone to Microsoft Outlook

blackberry.com/btsc/kb14075


Please go through these KBs after you have re applied appropriate security.
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