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Old 05-14-2010, 08:21 AM   #1 (permalink)
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can anybody help me???

my company has got us 4 blackberrys for me and 3 other colleagues, 2 of them are the blackberry 9000 bolds and the other 2 are the 8900 curves. (this one is mine)

we cannot open any attachments at all whether it is a PDF document or microsoft excell or word.

i have installed applications onto my phone that should allow all attachments to open but I still cant open them, can anyone help me with this persistent problem.

please please please
thanks
mart
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Old 05-14-2010, 09:49 AM   #2 (permalink)
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What application have you installed? I am not 100% sure but the handhelds should have DocumentsToGo loaded that will provide viewing options for Word and Excel. The PDF viewer is an upgrade.
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Old 05-14-2010, 11:48 AM   #3 (permalink)
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And you may want to check to see if an IT policy is keeping you from opening documents. My former company blocked opening PDFs on our BBs.
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