BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 05-14-2010, 03:37 PM   #1 (permalink)
Thumbs Must Hurt
 
Join Date: Mar 2007
Model: 9700
Carrier: TMobile
Posts: 106
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default contact list issue

Please Login to Remove!

I have a very weird issue on the contact in my BB 8900 with App version 4.6.1.310(456).

I have set the contact list to sort by first name. Now in the contact list, seems like there are two separate list that sort by first name. for example:
FirstNameA LastNameA
FirstNameE LastNameE
FirstNameF LastNameF
FirstNameG LastNameG
FirstNameZ LastNameZ
FirstNameB LastNameB
FirstNameD LastNameD
FirstNameY LastNameY

Notice that there are two ascending list, one is from FirstNameA to FirstNameZ, and the other is from FirstNameB to FirstNameY! why this is happening?

Actually the most annoying thing is that only the first list will appear in the search, and other auto complete list! For example, in the contact list, if I type "FirstName", only the records that in the first list appeared, person FirstNameB, FirstNameD, FirstNameY never appear.

anyone know what could be the reason? I have been trying to find the pattern that why the contact belong to first list or the second list, but no clue yet. I tried to update a few contacts in the second list in outlook, after sync to bb, some goes to first list, while some doesn't! really need to have this fix!

thanks!!
Offline  
Old 05-15-2010, 09:27 AM   #2 (permalink)
BlackBerry Mensa
 
tsac's Avatar
 
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: 10.010219
PIN: No Pin just a Tack
Carrier: at&t
Posts: 8,229
Post Thanks: 40
Thanked 570 Times in 565 Posts
Default

multiple issues and none have a solution but if you have a title filled in maybe this may help


Overview
When the Address Book application options are set to sort by First Name and an entry contains a Title field, the contact list entries are sorted by the first letter of the Title field and not by the first letter of the First Name field.

Note: The Contacts application is known as the Address Book application in BlackBerry Device Software version 4.5 and earlier.




--------------------------------------------------------------------------------

Resolution
This is a previously reported issue that has been escalated internally to our development team. No resolution time frame is currently available.
__________________
If someone helps, tell them by clicking the Thanks button


9810 BES
Z10 on BES
9700 BIS
Offline  
Old 05-18-2010, 11:00 AM   #3 (permalink)
Thumbs Must Hurt
 
Join Date: Mar 2007
Model: 9700
Carrier: TMobile
Posts: 106
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Thanks tsac. Hope RIM can fix it next release. This has been very annoying.
Offline  
Old 05-26-2010, 01:48 PM   #4 (permalink)
Thumbs Must Hurt
 
Join Date: Mar 2007
Model: 9700
Carrier: TMobile
Posts: 106
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

seems my issue is not the same as tsac mentioned actually, I don't have value in the Title fields. now almost all contacts are in the second list, while the name popup is only search the first list. which means almost all contacts are not popup/autocomplete when emailing, calling etc. anyone know what wrong?

Thanks!
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.