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Old 05-20-2010, 10:50 AM   #1 (permalink)
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Default Call Forwarding Between Networks - Who Wins?

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We have been getting several dropped calls on our Blackberries on the West Coast AT&T 3G network. I'm getting ready to send over a test 3G Blackberry from Verizon wireless. If I have the user set up call forwarding from their AT&T Blackberry to the new Verizon Blackberry, is this a good test? Or will the call technically still be on the AT&T 3G network and be apt to still drop the calls? I'm not sure how that would work? Thanks!
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Old 05-20-2010, 11:26 AM   #2 (permalink)
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I guess that I don't see the value in forwarding. Why not just use the Verizon BB and see if the same percentage of calls are dropped with it? You would have to systematically monitor and record data from both, but that would be a better test in my view.
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Old 05-20-2010, 12:15 PM   #3 (permalink)
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The person testing is in sales and I did not want to port over their number to the new device without knowing first if it was going to be any better. I figured this way if it wasn't, no harm done and they could cancel the call forwarding and go back to their original Blackberry. Of course they can place outgoing calls on the new BB, but this could cause confusion if customers see a different number coming up on their caller id.
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Old 05-20-2010, 01:46 PM   #4 (permalink)
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The calls would only hit AT&T switch and then route the call to Verizon switch. So it would be on the AT&T network once it is forwarded.
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Old 05-20-2010, 01:48 PM   #5 (permalink)
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Thanks macallik. That's what I figured, but had to hear it from someone else.
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