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-   -   please guys i need your help :) (http://www.blackberryforums.com/general-blackberry-discussion/227108-please-guys-i-need-your-help.html)

mr.rock 05-22-2010 11:12 AM

please guys i need your help :)
 
hey everybody
i really have a problem with my blackberry 8900 when i play any media it says cannot play media while voice recorder is active ... X( .. how to turn that voice recorder off or deactivate it ... please answer me because i really need help thanx all for your time ;)

djm2 05-22-2010 11:21 AM

Is the voice recorder listed as an open application? If so, close it.

If not listed, try removing the battery while the phone is on, waiting for 30 seconds, and then re-inserting the battery.

mr.rock 05-22-2010 11:26 AM

ok but how i can know if it listed as an open application or not ??
:)

mr.rock 05-22-2010 11:32 AM

thanx Djm2 i tried removing the bettery and it worked ... thanx alot ;)

DarkMx2000 05-22-2010 11:36 AM

Quote:

Originally Posted by Mr.rock (Post 1609626)
thanx Djm2 i tried removing the battery and it worked ... thanx a lot ;)

Just wondering I saw a request on Twitter for help with this problem, by any chance was there a third party app that you downloaded around the time that this issue occurred?

tsac 05-22-2010 07:23 PM

this may help in the future


The Voice Recorder application on the BlackBerry smartphone is currently recording or was left recording in the background.




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Resolution
To resolve this issue, complete the following steps on the BlackBerry smartphone:
Navigate to the Home Screen and select the Media icon.
Select the Voice Notes icon.
Press the Menu key and select Record.
Click the Pause button in the center of the Voice Recorder application.
Select the Stop button on the playback bar at the bottom of the Voice Recorder.
Close the Voice Recorder application and navigate to the Home Screen.



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Additional Information
If stopping the Voice Recorder application does not correct the issue, perform the following tasks on the BlackBerry smartphone:
Close any open applications and remove the battery.
Wait 10 seconds and then put the battery back in. This reboots the BlackBerry smartphone causing the Voice Recorder application to be shut down.
Once the BlackBerry smartphone reboots and displays the Home Screen, click on the Media icon and attempt to play a voice note or song.


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