BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 05-24-2010, 06:12 AM   #1 (permalink)
New Member
 
Join Date: May 2010
Model: 9630
PIN: N/A
Carrier: verizon
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default HELP for nonresponsive Blackberry

Please Login to Remove!

Hi,

I am on the verge of tears right now, after waking up to a black screen that wouldn't turn on. I took the battery out and rebooted the BB with no luck.

I checked the battery to see if there was by chance water damage, even though the phone didn't get wet...there was no sign of any water.

Now the phone turns on, and gets all the way to the set up wizard screen, then won't progress. It's as if the trackball and/or keys don't work.I even tried replacing the battery with another one, but nothing works.

Is there anything you can think of that I'm not trying?
I really appreciate your help.
Offline  
Old 05-24-2010, 07:01 AM   #2 (permalink)
Appleinator
 
Dubdub's Avatar
 
Join Date: Nov 2005
Location: New Hampshire
Model: App5
OS: AJBR549
PIN: Ask
Carrier: ATT & Verizon
Posts: 20,030
Post Thanks: 54
Thanked 782 Times in 742 Posts
Default

Did you drop it? Has it been somewhere with high humidity?

Try removing the SD card and then with the device on, do a battery pull. Leave the battery out for at least a minute.

Reinsert and let it reboot.
__________________
-->>BB FAQ

-->>Stinsonddog's Tip Site!

-->>Twitter


If someone helps, tell them by clicking the Thanks button.!!
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.