BlackBerry Forums Support Community
              

Closed Thread
 
LinkBack Thread Tools
Old 06-09-2010, 03:16 PM   #1 (permalink)
Thumbs Must Hurt
 
Join Date: Apr 2007
Model: 9500
Carrier: Vodafone UK
Posts: 73
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default 9500 Storm won't load OS / can't connect

Please Login to Remove!

I've got a 9500 Storm that won't boot, probably as a result of a corrupt OS. I tried updating to OS5, but it interrupted during the process saying it could not reconnect. Trying to run the "loader.exe /nojvm" command results in a "unable to reconnect to the device during a multi-stage load operation" error. I also can't wipe with JL Commander using the "javaloader -u wipe" string (I'm on Windows 7 x64) as this results in a "Connecting to device...debug: COM error during Open: (0x80040001). Error: unable to open port" message.

I've got the latest version of the Desktop Manager and the device OS (for Vodafone UK) installed - downloaded both today.

Any ideas what has happened here and what I can do? It sound like the device is not properly connected, and yet the PIN is displayed at some stages. Starting Desktop Manager results in a "can't communicate with BB" message and it says no devices are connected at the bottom. No SIM is installed if that makes a difference. At this point I'm happy to wipe it clean and start over, so any ideas are much appreciated. Thanks!

Error message is: .

Last edited by Misiowiec : 06-09-2010 at 03:27 PM.
Offline  
Old 06-11-2010, 07:22 PM   #2 (permalink)
BlackBerry Mensa
 
tsac's Avatar
 
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: Cheerios
PIN: No Pin just a Tack
Carrier: at&t
Posts: 9,599
Post Thanks: 87
Thanked 813 Times in 782 Posts
Default

I get this if the BB locks. I enter the password to continue. Also be sure the password is entered before you start and make sure it did not re-lock.
__________________
If someone helps, tell them by clicking the Thanks button


Z10 on BES
Z10 on BIS
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

LAMBDA LS SUTTER INSTRUMENT COMPANY XEON ARC LAMP W/ FILTER
$1300.0
 LAMBDA LS SUTTER INSTRUMENT COMPANY XEON ARC LAMP W/ FILTER pictureIntel Xeon X3430 2.4GHz/6MB Quad-Core CPU LGA 1156 SLBLJ
$7.14
Intel Xeon X3430 2.4GHz/6MB Quad-Core CPU LGA 1156 SLBLJ pictureHoneywell Xeon 1900HHD-0USB Bar Code Scanner MODEL 1900 W/CORD
$149.99
Honeywell Xeon 1900HHD-0USB Bar Code Scanner MODEL 1900 W/CORD pictureTYAN S7018GM3NR S7018GM3NR-B Intel Dual Xeon 5500 LGA1333/ (6+6) DIMMs/ (3) GbE
$479.0
TYAN S7018GM3NR S7018GM3NR-B Intel Dual Xeon 5500 LGA1333/ (6+6) DIMMs/ (3) GbE pictureINTEL XEON E5-2650L V3 12 CORE SR1Y1 1.8GHZ PROCESSOR
$399.99
INTEL XEON E5-2650L V3 12 CORE SR1Y1 1.8GHZ PROCESSOR picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.