It is quite true that you never get proper answers to some technical problems like you are facing today. I understand the gravity of your situation.
I have spent too much money & time on this Blackberry craze. The first I ever bought in this category is 8120. The lower case edge never turned up to bold thus far. I have not taken care of my proof of purchase as I relied on quality. Anyway I have heard from the people who handle in this country that it is simply blocked. It has to be unlocked etc. May be the PIN itself need change, etc. I purchased it in this country itself but is manufactured in Canada. So far I have had no chance of using it for what it is intended.
Ultimately I had to purchased a latest one because of my craze although it was unfit to my wallet. The same chip works fine. I think either the modem does not work or some hardware problem right from the time I purchased it from Carrefour in Bahrain.
If you have got a solution please let me also know. I am trying my best to find the solution whatever, as it is a sting in my head, after spending so much for just the craze.
Appreciate listening from you. I think RIM should be able to resolve this.
Sincerely with Regards,
Originally Posted by ikunal
This is Kunal from Mumbai, India
I own the Blackberry Tour 9630 which I purchased from Verizon in the US.
After moving to India, I unlocked the phone and have been using the Vodafone service here since the past 6 mths. I decided to activate my Blackberry email service and to my dismay, it has been 5 days and I still havent been able to latch my handset to the network.
So this is what has happened. I went to Vodafone and asked them to check my sim card. After having done all the basic troubleshoots and getting my sim replaced, edge still appears in small letters.
The explanation that I get from the service people is that my SIM card is of a certain series which apparantly does not work with my phone. I inserted 2 other sim cards on the same network with the same service, and they just work fine.
My Simcard on the other hand works fine in all other blackberry phones except the TOUR (9630). So the solution which I have gotten till now is that I either have to change my phone or my number.
I have already spent a lot on this phone and cannot change my number since I have been using it since 5 yrs now.
Please help if anyone has any solution.
Is it a software glitch, hardware or service glitch? Please help