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Old 06-15-2010, 06:50 AM   #1 (permalink)
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Default Can't setup pop email on 8820

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Whenever I try to setup my email on this device my wife just got I get the message:

"your email account cannot be configured at this time because your device is not connected to the wireless network"

I know for a fact it is connected. Its not set up on a BES or BIS all I want my wife to be able to do is pop collect for now.

Any ideas? I tried seaeching but never found any help

cheers in adviance.
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Old 06-15-2010, 06:56 AM   #2 (permalink)
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You need BIS to setup email.
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Old 06-15-2010, 07:53 AM   #3 (permalink)
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Quote:
Originally Posted by gramfin View Post
Whenever I try to setup my email on this device my wife just got I get the message:

"your email account cannot be configured at this time because your device is not connected to the wireless network"

I know for a fact it is connected. Its not set up on a BES or BIS all I want my wife to be able to do is pop collect for now.

Any ideas? I tried seaeching but never found any help

cheers in adviance.
You must be connected via a Blackberry data plan (either BIS or BES). Please read this FAQ. What do I need a Data Plan for? - BlackBerryFAQ
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