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Old 06-16-2010, 05:37 PM   #1 (permalink)
Knows Where the Search Button Is
 
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Hi, wonder if anyone can shed any light on this. Downloaded orange maps yesterday morning, all fine with downloading it, however I can't get the maps to work. Keeps coming back with the same message, sorry unable to subscribe, please try again later. Tried all sort including a full re install and a few full resets, but no joy. Rang orange a few times, they can't tell me what's up, told me they will get back to me when they find something out!!!! Its a bb 8900 curve I've got. Anyone else had any similar problems?
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Old 06-16-2010, 07:30 PM   #2 (permalink)
Latino Hasta La Muerte
 
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Try Google Maps or BlackBerry Maps. If either of those work, then it's an internal Orange issue.

You might also check with Orange to confirm you have a BlackBerry data plan properly provisioned on your account.
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Old 06-17-2010, 06:44 AM   #3 (permalink)
Knows Where the Search Button Is
 
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Hi, google maps and bb maps work fine, and have an adequete data plan. Orange seem to be at a loss, so not sure whats going on.
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Old 06-27-2010, 03:19 PM   #4 (permalink)
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I keep getting a similar problem on my 9700, I get as far as choosing the maps package but the the registration fails "sorry we cannot access Orange Maps at the moment. Please try again later"

I have been trying for the last 2 months! Google and Blackberry maps work fine, but I really wanted OM as it is free on my tariff and does turn by turn with voice.

Orange kindly keep telling me it is a known issue, but have never resolved the problem for me yet!?!

Have you managed to get yours working yet?
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Old 07-27-2010, 12:06 PM   #5 (permalink)
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I had got mine to work a few times...I don't use it regularly but it seems that the subscription keeps had expiring, even tho it was supposed to carry on until I cancelled it. I keep being charged for it and have not made a formal complaint to Orange you say they're investigating. They keep telling me to text 'orange maps' to 247 so that I can download a new version but it still doesn't work. Orange need to sort this...........
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