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Old 06-17-2010, 02:57 PM   #1 (permalink)
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Unhappy Uncaught exception

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Hi,
I have been working a blackberry 8310 for some time without a problem. I have just changed to a 8800, as the company I work for has banned phones with cameras.
I am not sure what I have done however, when my phone boots up I get a message saying " Uncaught exception: java.lang,Error "
When I press "OK" the next message I get is ""uncaught excetpion:net.rim.device.api.system.ControlledAcce ssExemption" when I press "OK" on this one the phone works however, I cant access third party software. I have kept all permissions as default, I have also removed all the third party software, however, I am still getting the fault. Do I need to do a hard reset? If so how do I do it? I have obviously tried removing the battery for 20minute, but that does not clear the fault.
Hope someone out there can help me?
Regards,
Bombz

Last edited by Bombz : 06-17-2010 at 03:00 PM.
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Old 06-17-2010, 03:02 PM   #2 (permalink)
Latino Hasta La Muerte
 
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"Uncaught Exception" can cover a wide variety of software problems. I had an 8800 on AT&T that just gagged if I had any groups in my address book.

I upgraded to a Bold 9000 before trying any solutions other than deleting all groups, but folks say updating the OS has solved this problem.
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Old 06-17-2010, 03:42 PM   #3 (permalink)
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Thanks I will try an OS upgrade
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