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Old 06-18-2010, 05:17 AM   #1 (permalink)
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Default Problem with the Internet on Bold 9700

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Hi Guys,

When I try to browse the internet and click on any sort of link the trackpad doesn't respond. The trackpad works fine normally with any other application it just plain won't let me click on anything while in the browser!
Any help greatfully received!
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Old 06-18-2010, 05:50 AM   #2 (permalink)
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What OS version on the device?
What browser?
What are the view/display settings in the browser options?
What carrier?
What type of data plan?
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Old 06-18-2010, 06:02 AM   #3 (permalink)
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Errrr The carrier is T-Mobile and the browser is web'n'walk. The rest I'm not 100% sure about. How would I find out?
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Old 06-18-2010, 06:07 AM   #4 (permalink)
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Options - About 3rd line down X.X.X.XXX not the one in brackets for OS

Do you have the blackberry booster from T-mobile?
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Old 06-18-2010, 06:32 AM   #5 (permalink)
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Ahh right. Its 5.0.0.351.
Yeah I've got the Blackberry Booster. Facebook works without a problem, its just when I try to view web pages through the browser.
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Old 06-18-2010, 06:53 AM   #6 (permalink)
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OK.
Go to options - advanced - browser.
What is the top option set to?
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Old 06-18-2010, 06:59 AM   #7 (permalink)
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Default Browser configuration is "web'n'walk Browser".
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Old 06-18-2010, 07:39 AM   #8 (permalink)
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ok well that should allow wi-fi and carrier data.
Have you tried it via wi-fi and do you get the same result?
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Old 06-18-2010, 07:48 AM   #9 (permalink)
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I wouldn't even know how to try it via wi-fi!
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Old 06-18-2010, 08:00 AM   #10 (permalink)
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You don't have wi-fi in your house?
You don't know how to setup wi-fi on the device?
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Old 06-18-2010, 08:09 AM   #11 (permalink)
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Nope I use a wired connection at home.
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