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Old 06-19-2010, 07:14 AM   #1 (permalink)
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Unhappy Problems re-installing application to a new device/handset

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Hey... really hope you can help me!!!

I brought & downloaded an application a few months ago and it worked beautifully. Unfortunately, I had to send my phone off for repair and got sent a new device/handset.

Obviously my application wasn't on the device so I downloaded App World and went into My World to 'log-in.' The application showed up but when I tried to re-install it, the error message '[this application] is no longer able to be downloaded from App World.'

Now considering this application is still on App World to be downloaded, I am completely and utterly confused.

On top of that, I only have half my memory left as if the paid application is there (along with other free applications)... but they are just not showing up...

So... please help if you can? Is there a UK based BB helpline I can call? Anything?!

Thanks,

Aryes
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Old 06-19-2010, 07:38 AM   #2 (permalink)
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Look at Options > Advanced > Applications. Is that app in the installed list? If so do a powered on battery pull reboot and look for the app again. Look in all folders, Downloads, Applications etc.
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