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Old 06-21-2010, 03:35 PM   #1 (permalink)
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Default just got my new bb curve and having problems. red slash through battery

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Hey everyone I just got my phone in the mail today and I plugged it in the wall and it is showing me a battery with a red slash through it. It doesnt show any signs of turning on other than that and its been plugged in for an hour. I have taken the battery and sim card out a bunch of times. This is a brand new phone and battery
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Old 06-21-2010, 03:39 PM   #2 (permalink)
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any help is much appreciated! thanks everyone in advance
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Old 06-21-2010, 03:54 PM   #3 (permalink)
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Take it back for an exchange. Could be a bad battery, or maybe the charging port is damaged.
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Old 06-22-2010, 10:34 AM   #4 (permalink)
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Uhhh, did you press the ON button?
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Old 06-22-2010, 04:34 PM   #5 (permalink)
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It might be the battery. Try going to a tmobile location and ask to try a battery there. At least then you'll know if it the battery or the charging port. If its the battery, then have them exchange it.
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