BlackBerry Forums Support Community
              

Closed Thread
 
LinkBack Thread Tools
Old 06-25-2010, 08:47 AM   #1 (permalink)
New Member
 
Join Date: Jun 2010
Model: 9530
PIN: N/A
Carrier: Verizon
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Message Body Blank when Sent from Blackberry

Please Login to Remove!

Hi,
We have a couple of users with outlook 2007 on PCs with a problem that when they receive an email message sent from a blackberry device, the message body is blank. This is a new issue since we switched from exchange 2003 to 2010. Also recently moved to BES 5.0.1. The strange part as well, is that if the user signs onto their email remotely through a citrix connection using outlook 2007 the email displays fine. It only appears to be a problem on their PCs. Any thoughts on this?

Thanks,
Shawn
Offline  
Old 06-25-2010, 08:35 PM   #2 (permalink)
BlackBerry Mensa
 
tsac's Avatar
 
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: Cheerios
PIN: No Pin just a Tack
Carrier: at&t
Posts: 9,947
Post Thanks: 121
Thanked 858 Times in 826 Posts
Default

I would check the email headers to see if any message is being received. then check with a Pc running other versions to isolate the cause.
__________________
If someone helps, tell them by clicking the Thanks button


Z10 on BES
Z10 on BIS
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

NORTEL MERIDIAN SCC NTDK20JA RLS 01 PROCESSOR CARD NTTK01AA
$103.56
NORTEL MERIDIAN SCC NTDK20JA RLS 01 PROCESSOR CARD NTTK01AA pictureBruce 3162005 Rev 2/0, Logic Processor Liquid Source, PCB, Working When Removed
$225.0
Bruce 3162005 Rev 2/0, Logic Processor Liquid Source, PCB, Working When Removed pictureNew Thermo Environmental 9837 Processor Board
$49.95
New Thermo Environmental 9837 Processor Board pictureNew Allen Bradley 1756-L55M12 /A Logix5555 Processor 750KB Memory FRN 1.4
$995.0
New Allen Bradley 1756-L55M12 /A Logix5555 Processor 750KB Memory FRN 1.4 pictureRAULAND BORG CPU3 Board
$150.0
RAULAND BORG CPU3 Board picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.