BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 07-01-2010, 02:55 AM   #1 (permalink)
New Member
 
Join Date: Jul 2010
Model: 8520
PIN: N/A
Carrier: rubber
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default internet & instant messaging help

Please Login to Remove!

My Daughters Blackberry 8520 Curve can no longer get on the internet or use Instant messaging, is there a way to reset this or any easy way to check whats up with this, if she trys to go on face book for example it just says refreshing for ages then no connection avaliable

she's only had it 5 weeks

Any help gratefully accepted cause she's driving me mad:cry
Offline  
Old 07-01-2010, 05:16 AM   #2 (permalink)
BlackBerry Master
 
djm2's Avatar
 
Join Date: Jul 2007
Model: 9780
PIN: N/A
Carrier: T-Mobile
Posts: 4,633
Post Thanks: 28
Thanked 12 Times in 12 Posts
Default

Have you tried removing the battery, while the device is on, and waiting 30 seconds before re-inserting and starting the Curve. If not, try that as the first step.

Welcome to the forum.
Offline  
Old 07-01-2010, 05:52 AM   #3 (permalink)
BlackBerry Master
 
Motorcycle Mama's Avatar
 
Join Date: May 2008
Model: 9930
OS: 7.1.0.163
PIN: N/A
Carrier: Verizon
Posts: 4,351
Post Thanks: 0
Thanked 249 Times in 240 Posts
Default

If that doesn't work, then you probably need to resend the Service Books.

If that doesn't work, contact the carrier to see if there is a tower issue.
Offline  
Old 07-01-2010, 03:54 PM   #4 (permalink)
BlackBerry God
 
aiharkness's Avatar
 
Join Date: Jul 2005
Location: Florida Panhandle
Model: Z10
OS: 10.2.1
Carrier: T-Mobile USA
Posts: 13,710
Post Thanks: 15
Thanked 498 Times in 485 Posts
Default

Wirelessly posted

Ditto the above.

See http://www.blackberryfaq.com/index.p...rvice_books%3F.
__________________
- Ira
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.