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padders09 07-07-2010 09:33 AM

Think I might have broken it :(
Hi Guys
I am still pretty new to the blackberry so please bear with me!

i have just done the upgrade to OS 5 and the blackberry asked to be restarted which i did.
Its now getting on for 30 minutes with a black screen and just the red light flashing..

i know they can take a while but i have no hour glass or anything and i am starting to get worried!!
How long does this normally take!?

Thanks in advance

tsac 07-07-2010 09:37 AM

depending on the memory available and the number of Apps it can take a long time. also if on a BES it can take even longer. DO NOT do anything .

another thought. did it appear to load ok but this is after the reboot statement?
The os is for your BB type correct?

padders09 07-07-2010 09:41 AM

Yeah it was fine, went thru the usual blackberry stuff and said something about google permissions and gave me the option to restart now or later.
so yeah appeared to be working no problem, just doesn't seem to want to come back on!

tsac 07-07-2010 09:43 AM

ok , pull the battery and wait for 5 minutes and restart.

padders09 07-07-2010 09:57 AM

flashy new blackberry start up screen.....................................
orange screen......................
"restart complete changes have been successfully applied"

i owe you a drink!!

thank you.

tsac 07-07-2010 10:30 AM

I'm glad everything is ok. Enjoy.
and Welcome to the Forums.

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