Originally Posted by cheerful
9700, Windows XP, DM 5.1
Error: Blackberry desktop manager cannot communicate with the connected blackberry device
The device works fine as a USB mass storage device.
1. uninstall-re-install DM
2. Other BB is recognizable
3. Rebooted PC
4. Rebooted BB
5. If I tried to update, it still shows no device
What else can I do here?
I am also having the same similar problem with you, Cheerful.
I am hoping to upgrade my Rim 8100 for the first time, I downloaded and installed the BB desktop manager(Desktop Manager 4.7.0 B59 English - Without Media Manager) in my computer finally but it is not connecting together, I even tried with another computer system, but it is giving me the same problem. Although, my device works perfectly well as USB mass storage but with the desktop manager installed, it stand disconnected with my PC
Please, can anyone offer advice on a way out of this problem.