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Old 07-11-2010, 11:27 AM   #1 (permalink)
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Question Blackberry9630 "App Error 523" Who can help?

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Hi Peeps,

I really do need help with my Blackberry 9630 phone that just refuses to boot,but rather displays: "App Error 532,Reset".

Can anyone in the house be of any assistance in fixing this problem?

Thanks!!
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Old 07-11-2010, 12:02 PM   #2 (permalink)
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try reloading the OS
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Old 07-11-2010, 12:07 PM   #3 (permalink)
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Wirelessly posted

Before you reload the OS ...

If you are using OS version 4.6 or later, try booting in safe mode. That should allow you at least to run a backup. You may also be able to remove the app that is causing the problem -- or remove what you suspect is the problem -- and try again.

See http://docs.blackberry.com/en/smartp..._411242_11.jsp for insructions for booting in safe mode.
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Old 07-11-2010, 12:07 PM   #4 (permalink)
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See the FAQ articles on using JL_CMDer, you might have to wipe and reload the OS completely.
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Old 07-11-2010, 12:48 PM   #5 (permalink)
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Error 523 has always meant an OS reload for me. Last time was when I was using a Bold 9000 on AT&T and loaded a poorly written theme.
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Old 07-11-2010, 01:01 PM   #6 (permalink)
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Default http://www.blackberryforums.com/general-blackberry-discussion/230568-blackberry9630-a

Quote:
Originally Posted by Superh3ro View Post
try reloading the OS
@Superh3ro: could you please guide me on how to reload my OS?...thanks!
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Old 07-11-2010, 01:05 PM   #7 (permalink)
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@ rambo.....I would really love to be guided on how to reload my OS...thanks!
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Old 07-11-2010, 01:07 PM   #8 (permalink)
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and how do i go about the reloading process?....thanks!
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Old 07-11-2010, 01:08 PM   #9 (permalink)
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Wirelessly posted

The guide that you need is already provided.

See blackberryfaq.com and the two articles on using JL_CMDER.

And look in the forum for your series blackberry, and find the "latest OS" stickied thread for your model.

Read. Follow instructions exactly.
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Last edited by aiharkness : 07-11-2010 at 01:10 PM.
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Old 07-11-2010, 01:14 PM   #10 (permalink)
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The BBFAQ has a simple guide. Upgrading is the same as just reloading. How do I upgrade the OS on my BlackBerry? - BlackBerryFAQ
The latest OS version is available from a link in a sticky thread at the top of the 9600 forum. No need to worry about what carrier released the version of the OS you install. As long as you remember the step to delete the vendor.XML file it's all good.

Warning: this will delete all info on your device. You will need to restore your data from a backup after reloading the OS.
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Old 07-11-2010, 01:17 PM   #11 (permalink)
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Follow aiharkness' advice on wiping with JL_Commader first is important. Likewise, his suggestion about safe mode for a backup might just save the day.
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Old 07-11-2010, 03:11 PM   #12 (permalink)
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Didn't I point out the JL_CMDer FAQ article about 8 posts above?
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Old 07-11-2010, 05:35 PM   #13 (permalink)
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Quote:
Originally Posted by SteveO86 View Post
Didn't I point out the JL_CMDer FAQ article about 8 posts above?
Upon further review, the video tape shows clear evidence to overturn my call and to say you did indeed make the recommendation.
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