I need help: When my users try to access Domino Document link on their blackberry using the blackberry browser they get "HTTP Error 500: Internal Server Error.
An unexpected condition was encountered which prevented your request from being fulfilled. This could cause by a problem with the gateway, a problem with the destination server, or a problem with the page itself. Please try loading a different page. Contact your service provider if this problem persists."

The issue is .. when I switch it to Internet Browser... it works fine.

Please helpppppppppppppp

Many issues cause this. some related to security on the server. This is just the most common.


When using the Browser on the BlackBerry smartphone, the following error message is received:
Http error 500


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BlackBerry® smartphone
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To resolve this error, change the Browser Configuration Emulation Mode using the following steps:

On the BlackBerry smartphone, open the Browser.
Display the menu and click Options.
Click Browser Configuration.
Change the Emulation Mode to Microsoft IE.
Save the changes.
Close the Browser.
Open the Browser.