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Old 07-14-2010, 08:14 AM   #1 (permalink)
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Unhappy Folder Redirection issue

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I have a bunch of blackberry devices in my environment which don't have folder redirection turned on.

Even then i can see the messages.

So basically for some users.... they can go to the folders and still see all the filed messages under the folders...even though their folder redirection is not turned on ... on the server or on the blackberry hand held....

and for other users....even if i turn the folder redirection on..if i re activate those users it ... doesn't keep the setting... i have to go through and re do the setting....

please help... i am very confused

Last edited by mahjabeen : 07-14-2010 at 08:23 AM.
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Old 07-17-2010, 02:35 PM   #2 (permalink)
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Try a battery pull on the BB's this may reset any status. Also you may have to check the options on the ones not working, make sure they are the same as one's working.

Were the working users added last? try deleting a user and re-install to see it that clears the problem.
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