BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 07-15-2010, 07:10 AM   #1 (permalink)
New Member
 
Join Date: Jul 2010
Model: 8520
PIN: N/A
Carrier: Orange
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Blackberry Curve 8520 won't make calls or texts?

Please Login to Remove!

I got a brand new blackberry curve 8520 a few hours ago on Orange network from their website. The sim card that it came with says 'Sim not provisioned:2'.

So I put in my old sim card which is which I wanted to do anyway but when I put the old sim card in it won't recieve calls or send them or send texts. So I try another sim card and the same thing happens, they work fine in other phones but they won't work in my blackberry.

Anyone know what the problem is?
Offline  
Old 07-15-2010, 06:53 PM   #2 (permalink)
Latino Hasta La Muerte
 
Join Date: Jan 2005
Location: Denville, NJ.
Model: 7250
OS: 4.1
PIN: G!!!
Carrier: Verizon
Posts: 9,025
Post Thanks: 51
Thanked 304 Times in 292 Posts
Default

Quote:
Originally Posted by nv103 View Post
I got a brand new blackberry curve 8520 a few hours ago on Orange network from their website. The sim card that it came with says 'Sim not provisioned:2'.

So I put in my old sim card which is which I wanted to do anyway but when I put the old sim card in it won't recieve calls or send them or send texts. So I try another sim card and the same thing happens, they work fine in other phones but they won't work in my blackberry.

Anyone know what the problem is?
Either the BlackBerry is defective or your account is borked. In either case you should go back to Orange and have them resolve it.
Offline  
Old 07-15-2010, 09:25 PM   #3 (permalink)
Thumbs Must Hurt
 
CoraCora's Avatar
 
Join Date: May 2010
Location: Ridgewood,NY
Model: SKLX
OS: v4.6
PIN: no pin on a sidekick
Carrier: T-Mobile US
Posts: 75
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Did you register your sim for blackberry data services with your phone provider?
Offline  
Old 07-16-2010, 10:18 AM   #4 (permalink)
New Member
 
Join Date: Jul 2010
Model: 8520
PIN: N/A
Carrier: Orange
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by CoraCora View Post
Did you register your sim for blackberry data services with your phone provider?
I don't think so no.

Am I supposed to do something with my BB when I get it? All I did was register my sim card on the Orange website and then put it in the BB.
Offline  
Old 07-16-2010, 02:37 PM   #5 (permalink)
Latino Hasta La Muerte
 
Join Date: Jan 2005
Location: Denville, NJ.
Model: 7250
OS: 4.1
PIN: G!!!
Carrier: Verizon
Posts: 9,025
Post Thanks: 51
Thanked 304 Times in 292 Posts
Default

I think they messed up the new SIM card when they provisioned it. I'd go back to an Orange shop and have them re-provision it. The lack of phone/sms leads me to believe the SIM card doesn't contain the necessary account into. Even without a BlackBerry data plan the phone and sms should work.

Try taking our current SIM card out of your BlackBerry and putting it in a regular Orange cellphone. If that regular cellphone cannot make calls or send an sms message, it's definitely the SIM card itself.

Last edited by rambo47 : 07-16-2010 at 02:39 PM.
Offline  
Old 07-16-2010, 03:26 PM   #6 (permalink)
New Member
 
Join Date: Jul 2010
Model: 8520
PIN: N/A
Carrier: Orange
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I actually tried the sim with a different card and it did the same thing,it says limited service so there's definitiley something wrong with the sim but I don't understand why my other sim cards don't work in my blackberry when they work in other phones. I'm so confused.
Offline  
Old 07-16-2010, 08:46 PM   #7 (permalink)
BlackBerry Mensa
 
tsac's Avatar
 
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: 10.010219
PIN: No Pin just a Tack
Carrier: at&t
Posts: 8,225
Post Thanks: 40
Thanked 570 Times in 565 Posts
Default

rambo47's suggestion of a defective BB may be the problem.
__________________
If someone helps, tell them by clicking the Thanks button


9810 BES
Z10 on BES
9700 BIS
Offline  
Old 07-28-2010, 03:07 PM   #8 (permalink)
New Member
 
Join Date: Jul 2010
Model: 8520
PIN: N/A
Carrier: 3
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

hi can sum1 help me with my bb8520 im having problems with my sim its on 3network it worked first when i put it in then i took it out and cannot get a signal i have tried another 3 sim card but the same thing happens with that so i tried a virgin sim card an d that works fine
Offline  
Old 07-29-2010, 01:28 AM   #9 (permalink)
Spam Reporter
 
dc/dc's Avatar
 
Join Date: Oct 2005
Location: IAD
Model: 6230
Carrier: Voicestream
Posts: 14,530
Post Thanks: 220
Thanked 345 Times in 311 Posts
Default

Quote:
Originally Posted by amandayoung3880 View Post
hi can sum1 help me with my bb8520 im having problems with my sim its on 3network it worked first when i put it in then i took it out and cannot get a signal i have tried another 3 sim card but the same thing happens with that so i tried a virgin sim card an d that works fine
It is extremely rude to ask unrelated questions in another person's thread.

To answer your question, a 3 SIM card will not work in an 8520 as it is not a 3G device. You will need a 9000 or 9700 and a BlackBerry service plan from 3 in order to use BlackBerry.
__________________
I h8 txtspk.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.