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Old 07-18-2010, 05:05 AM   #1 (permalink)
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Question K shortcut key does not Lock Keyboard on BB Bold 9700 - Help Please!

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Hi All,

I've searched the net and other forums for support and cannot find a solution to this problem. Essentially, on my Blackberry Bold 9700 I lost the ability to hit the K button to lock the keyboard.

I have a BB 9700 running v5.0.0.714. I had not installed any new software at all before getting this problem. I didn't do anything differently other than launch the Kayak app. I updated the app and also removed it but still the K button does not work to lock the keyboard.

After searching the forums, I found a couple suggestions (which didn't work):

- Reset the theme - didn't work - but it did make the 'keyboard lock' icon come back to the home screen. The issue is that there is no _ under the K to make it so when I hit K it locks the screen. I even tried the default theme (it's a T-Mobile US branded 9700) and didn't work either.

- Reinstall service books - didn't work either - didn't think there is a correlation here anyway.

- Full restart, batter pull - did this multiple times - didn't work.

- Update software - all software apps and OS is up-to-date. I have fully uninstalled the kayak app just in case there was a correlation, still doesn't work.

Can anyone help please? Thanks
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Old 07-18-2010, 06:10 AM   #2 (permalink)
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you might try the latest OS >>> http://www.blackberryforums.com/gene...-eastasia.html
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Old 07-18-2010, 06:10 AM   #3 (permalink)
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Use the lock button on the top of the handset.

Also, it's Vodafone, not Vodaphone.
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Old 07-18-2010, 08:48 AM   #4 (permalink)
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The software was changed to no longer lock with a K. Lots and lots of threads on many different forums about it. There is no way to add the K back to lock the device. The two alternatives are:

- press the lock key on the top left edge (there is a legend there so you can see where to push)
- downgrade to an older version of 5.0 which has the old lock functionality
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Old 07-18-2010, 03:21 PM   #5 (permalink)
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Quote:
Originally Posted by NJBlackBerry View Post
The software was changed to no longer lock with a K. Lots and lots of threads on many different forums about it. There is no way to add the K back to lock the device. The two alternatives are:

- press the lock key on the top left edge (there is a legend there so you can see where to push)
- downgrade to an older version of 5.0 which has the old lock functionality
Thanks, that is absolutely unbelievable they removed that shortcut!! Just like when they removed the Alarm (R) shortcut!

This brings me to another problem... the upper left LOCK button doesn't really lock the phone, rather it puts it into standby. When I wake the phone up, it doesn't require a password! is there a way to customise this?

THanks
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Old 07-19-2010, 04:27 AM   #6 (permalink)
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do what i do, program the left convenience key to Password Lock the phone.
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Old 08-21-2010, 12:32 AM   #7 (permalink)
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I have the BlackBerry Bold 9700, and I use ALT-ENTER to lock my phone (with the password). It took me a while to figure it out because ALT-ENTER caused the language selection menu to pop up; but you can change that. Go to "Options", then "Language and Text Input", from there select "None" for "Input Language Selection Shortcut".
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Old 08-21-2010, 04:12 AM   #8 (permalink)
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Another option which I use is a shortcut program like shortcutme. I hit the space bar and letter k and my device now locks.
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Old 08-24-2010, 03:53 PM   #9 (permalink)
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If you go to "Password" in your options menu and enable this feature, the "K" to lock the phone will then work. I am on the newest OS (5.0.0.862) and just tested it out. When I disabled the password, the "K" shortcut no longer worked. I hope this helps.
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Old 08-24-2010, 03:57 PM   #10 (permalink)
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Quote:
Originally Posted by bblevins View Post
If you go to "Password" in your options menu and enable this feature, the "K" to lock the phone will then work. I am on the newest OS (5.0.0.862) and just tested it out. When I disabled the password, the "K" shortcut no longer worked. I hope this helps.
Thank you for the information. I will say I had different experiences than what you stated with different phones and OSs. Good suggestion.
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Old 08-24-2010, 04:03 PM   #11 (permalink)
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Not working on .714 . . . Could be that it was added back in .862?
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Old 09-16-2010, 11:34 AM   #12 (permalink)
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Angry BB 9700 Hotkeys for Phone Lock and Alarm

I too, am extremely disappointed about the loss of the K and R key functions, and..... to make matters worse, the A key which had always been my Speed Dial key to phone my son ADAM, has now been taken over to do the same half function that that the lock button does on the top of the device.
If I were still within my return period, I would trade this phone in for these reasons alone.
Very very dissatisfied.
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Old 09-16-2010, 11:43 AM   #13 (permalink)
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Send all comments to [email address]

If enough people complain, RIM may listen.

Seems mighty minor to return a BlackBerry; I've learned (somehow) to live without the "A" key..
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Old 03-20-2011, 08:57 PM   #14 (permalink)
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Default Re: K shortcut key does not Lock Keyboard on BB Bold 9700 - Help Please!

hate to bring up this old thread, but this is solved by disallowing the "dial from home" setting in the phone setup. so go to Phone Options: General Settings: Dial from Home Screen to No

this brings the under bar short cuts back.

K being one of them.... hope this helps for all who stumble here like i did.
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Old 03-21-2011, 11:09 AM   #15 (permalink)
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Quote:
Originally Posted by TheMole View Post
hate to bring up this old thread, but this is solved by disallowing the "dial from home" setting in the phone setup. so go to Phone Options: General Settings: Dial from Home Screen to No

this brings the under bar short cuts back.

K being one of them.... hope this helps for all who stumble here like i did.
Sadly, no. Read the thread again. The K shortcut is gone -- as in does not exist -- after some point in OS upgrades. I know I don't have it on 9700/5.0.0.714.
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Old 03-21-2011, 04:24 PM   #16 (permalink)
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Default Re: K shortcut key does not Lock Keyboard on BB Bold 9700 - Help Please!

Quote:
Originally Posted by aiharkness View Post
Sadly, no. Read the thread again. The K shortcut is gone -- as in does not exist -- after some point in OS upgrades. I know I don't have it on 9700/5.0.0.714.
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i don't know what to say... did you try what I suggested?

i works for me and i'm running a more recent version than you are:

BlackBerry® 9700
smartphone (3G, Wi-Fi)
v5.0.0.979 (Bundle 1607, Platform 5.1.0.177)
3G Bands 1,2,5,6
Cryptographic Kernel v3.8.5.85
Branding Version: 1.0.102.458L
Micro Edition Configuration: CLDC-1.1
Micro Edition Profile: MIDP-2.1
Micro Edition JTWI Version: 1.0
Micro Edition Media Version: 1.1
Micro Edition PIM Version: 1.0
Micro Edition File Version: 1.0
Micro Edition Bluetooth Version: 1.1
Micro Edition Location Version: 1.0.1
Micro Edition Security and Trust Services (APDU) Version: 1.0
WLAN Version: 2.7.0.88
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Old 03-21-2011, 04:31 PM   #17 (permalink)
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Default Re: K shortcut key does not Lock Keyboard on BB Bold 9700 - Help Please!

First, I've been operating with dial from home disabled and using keyboard shortcuts for ages. That's how I know it disappeared with an upgrade. It was there when I first got the 9700, and either disappeared with the last upgrade or the one before that.

Second, did you read the thread from the top? If not, then let me point out K shortcut key does not Lock Keyboard on BB Bold 9700 - Help Please! and K shortcut key does not Lock Keyboard on BB Bold 9700 - Help Please!. Now, we can add K shortcut key does not Lock Keyboard on BB Bold 9700 - Help Please!.

So, as I and others said, the K shortcut is missing in some OS versions. The OP's issue has nothing to do with dial from home being enabled. And with your post, I can now believe it has been added back.

What you can say is that you jumped to a conclusion that was wrong. I won't say I haven't done the same thing, more often than I care to admit.

Welcome to the group, TheMole.
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Last edited by aiharkness : 03-21-2011 at 04:35 PM.
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Old 03-21-2011, 05:06 PM   #18 (permalink)
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Default Re: K shortcut key does not Lock Keyboard on BB Bold 9700 - Help Please!

looks like you are right... sorry, i was on my jump to conclusions doormat.
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