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Old 07-21-2010, 08:56 AM   #1 (permalink)
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Join Date: Jun 2010
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Unhappy Email "invalid" problem...

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Hi..

I got a message this morning saying that I had to update my password in order to continue receiving emails on my device. My email was working fine up until this morning. I have not changed my password or done anything different.

I tried to validate it, but it is saying that my password or email address is invalid - which it is not. It works fine on my computer. I've tried several times.

I tried the battery pull, going through Blackberry Internet Service, deleting my email on the phone and re-installing it... Nothing is working.

My email account is through AOL if that helps.
I have the BB Curve 8530

Thanks for any help.
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Old 07-21-2010, 09:28 AM   #2 (permalink)
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Quote:
Originally Posted by Mychelle View Post
Hi..

I got a message this morning saying that I had to update my password in order to continue receiving emails on my device. My email was working fine up until this morning. I have not changed my password or done anything different.

I tried to validate it, but it is saying that my password or email address is invalid - which it is not. It works fine on my computer. I've tried several times.

I tried the battery pull, going through Blackberry Internet Service, deleting my email on the phone and re-installing it... Nothing is working.

My email account is through AOL if that helps.
I have the BB Curve 8530

Thanks for any help.
AOL IMAP seems to be down this morning as we are receiving a lot of calls about it where i work at.

No ETA
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Old 07-21-2010, 09:50 AM   #3 (permalink)
Knows Where the Search Button Is
 
Join Date: Jun 2010
Location: North Dakota
Model: 8530
PIN: N/A
Carrier: Alltel
Posts: 17
Post Thanks: 0
Thanked 0 Times in 0 Posts
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I just got off the phone with the tech support from Alltel. He said it took the password on his end and I got an email (wow) on my phone that said I should begin receiving emails in about 20 min. (fingers crossed)

Thanks.
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Old 07-21-2010, 10:03 AM   #4 (permalink)
CrackBerry Addict
 
Join Date: Dec 2005
Location: Everett WA
Model: 4
OS: iOS4
PIN: Whats a pin? lol
Carrier: AT&T
Posts: 582
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by Mychelle View Post
I just got off the phone with the tech support from Alltel. He said it took the password on his end and I got an email (wow) on my phone that said I should begin receiving emails in about 20 min. (fingers crossed)

Thanks.
Yep, looks to be clearing up as i just validated an aol email
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