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Old 07-21-2010, 04:12 PM   #1 (permalink)
wmt
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Join Date: Apr 2006
Model: 9650
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Default BIS Gmail stops receiving shortly after creation/sending service books?

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Here's an odd problem I thought I'd throw out to the group. Thanks in advance for taking a look:

I have a Bold 9650 on Verizon, BES through work with my Gmail account set up through BIS. Last night, the battery all but died, and when I had turned it back on and recharged, my BIS account wasn't receiving mail anymore. (And, yes, the email does show up on Gmail's web client!)

Note that I can still send from this account, and everything else on the device works fine. (So, for example, if I send from my BIS to my BES, the message will get sent and received fine. If I do it the other way around, the BES will send but the BIS won't make it to the device.)

I have done battery pulls (don't help), host routing table registers (don't help), resent service books (limited help, see below), and deleted the account and recreated it (same).

When I resend service books or delete the account and recreate the account, it receives BIS emails for a few minutes following activation, and the stops altogether again.

Any thoughts, all? Thanks again.

Last edited by wmt : 07-21-2010 at 04:13 PM.
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Old 07-21-2010, 04:27 PM   #2 (permalink)
wmt
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Join Date: Apr 2006
Model: 9650
Carrier: Verizon
Posts: 33
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PS: The same thing seems to happen (works for 5 minutes, then stops working) if I set up a vzw.blackberry.net BIS account.
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