Hi all,

I have BB 9700 and I have IM+ with it's license code. I have no problem when texting, but I wasn't able to talk on IM+. Would you please tell me what the problem is ?? Thanks a lot

Contact ShapeServices. Tell them exactly what your problem is and they will be able to sort it. In my experiences their support is very good.

Yes, you can contact SHAPE Services support team just directly from the application.