07-25-2010, 03:31 PM
Join Date: Mar 2008
Model: S III
Post Thanks: 29
Thanked 66 Times in 62 Posts
No more advice to offer, but I must say that in the five years I have been with Sprint I have had to contact customer support only a few times and I have visited a Sprint corporate store a few times for assistance with hardware issues and a service issue. In each case I have found the reps to be courteous, helpful and far from disinterested.
I suppose the rep they have earned came from somewhere, but my personal experience has been very positive.
I guess I am lucky.....
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