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Old 07-27-2010, 03:58 AM   #1 (permalink)
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Cool Newbie e-mail question

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Hi

I am a newbie to phones that can read e-mail.

Don't have a Blackberry yet but want to buy one in next day or so.

If I have Wi-Fi in my home can I connect to my e-mails that way rather than having a Data Allowance from my Service Provider?

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Old 07-27-2010, 06:36 AM   #2 (permalink)
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Nope. You need a Blackberry data plan for any RIM related service such as email, BBM, Facebook, BB browser, BB Maps, etc.

Once you have that and the service books, you can use the WiFi connection for those services.
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Old 07-27-2010, 06:48 AM   #3 (permalink)
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A guy in an Orange store in the UK told me it would work like a laptop or PDA and get mails via. Wi-Fi.
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Old 07-27-2010, 06:53 AM   #4 (permalink)
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Default Blackberry Sales Support

Is there (anywhere in the world) a phone number for Blackberry Pre-Sales support?

How does one 'speak' to Blackberry?

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Old 07-27-2010, 08:54 AM   #5 (permalink)
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I am not aware of a "pre" sales phone number. To be quite honest, RIM will charge for certain technical support. The best source of information should be your provider.

That being said, Dubdub's advice is correct. You cannot use the wi-fi service without a bonafide BB data plan. It just won't work. There are "work arounds" out there for certain functions but not for the e-mail service you speak of.
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Old 07-27-2010, 09:34 AM   #6 (permalink)
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Quote:
Originally Posted by OrlandoDude View Post
A guy in an Orange store in the UK told me it would work like a laptop or PDA and get mails via. Wi-Fi.
If you do not believe me, please feel free to use the SEARCH feature and read the FAQ.

Here is one to start with: What do I need a Data Plan for? - BlackBerryFAQ
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Old 07-27-2010, 09:35 AM   #7 (permalink)
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Quote:
Originally Posted by OrlandoDude View Post
Is there (anywhere in the world) a phone number for Blackberry Pre-Sales support?

How does one 'speak' to Blackberry?

Thanks
There is no number to call RIM that I am aware of. Sales are handled by the individual carriers. Some sales reps are more knowledgeable than others.

Some know their stuff, others do not.
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Old 07-27-2010, 10:01 AM   #8 (permalink)
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So, what does it mean that the phone has Wi-Fi?
Is it that it will send and receive e-mails via. Wi-Fi if it can't get a provider signal?
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Old 07-27-2010, 10:32 AM   #9 (permalink)
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It means that you can use WiFi hotspots or your home WiFi connection when it is available for data services. What data services that will be available is determined by whether or not you have the BB data plan.

Did you read the article with the link I provided?
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Old 07-28-2010, 05:24 AM   #10 (permalink)
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Many thanks

All sorted, 9000 should be here tomorrow.

Thanks again.
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