01-12-2005, 11:55 AM
Join Date: Jan 2005
Location: Brew City, WI
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| | Decryption failures
I recently upgraded my 7750 (Verizon) to OS 4.0. I have a BES provider that is running BES version 4 and he wants me to use wireless enterprise activation. When I try it, I get a failure and usually a message that says:
Please regenerate keys
I also get this same error when I try to send an email to my wireless email account. It seems to me that the keys on the blackberry and BES do not match. Is something my BES admin has to do to regenerate them?
I have tried (in this order):
Regenerating keys using blackberry desktop
Regenerating keys using options>security>regenerate keys
Clean install (wipe and load of OS 4.0)
Right now I am sitting with a vanilla install of BB OS 4 on my 7750 and relationship to the desktop or enterprise server.