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Old 01-08-2006, 01:59 PM   #1 (permalink)
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Default After 10 wrong password, White Screen

Please Login to Remove!

I did the 10 wrong passwords on my Alltel Blackberry 7250 to Set it back to Factory Defaults, and now the screen displays 507. I can't get anything to reload on it.

Can someone help me?
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Old 01-08-2006, 02:07 PM   #2 (permalink)
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507 = no software on the handheld. Congratulations.
Download the latest software from the Alltel web site. Execute the download program.
Locate and delete "Vendor.XML" on the C: drive of your PC.
Start Desktop Manager. Applications Loader should reload the OS.
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Old 01-08-2006, 02:11 PM   #3 (permalink)
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Well, alright, that was easy enough. I am loading it now. I called Alltel, and they said I wasn't allowed to do that. Alltel's Blackberry support sucks. Everything else has been great. Thank you.

NJ, are you with Alltel.
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Old 01-08-2006, 02:14 PM   #4 (permalink)
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Nope. Don't even know where they are. I have BBs with T-Mobile and Verizon.
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Old 01-08-2006, 02:15 PM   #5 (permalink)
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Ok. They are all the same then? I really appreciate you NJ. You have answered all of my questions.
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Old 01-08-2006, 02:17 PM   #6 (permalink)
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Nope. I have an 8700c on T-Mobile and a 7130e from Verizon (mostly to show people at work as an example).
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Old 01-08-2006, 02:17 PM   #7 (permalink)
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I think NJ is a TMo or Cingular subscriber, Alltel may be week in the BB support are as their one of the newer carriers deploying BB's to clients. No excuse but could be a leaning curve on their support end... Follow NJ's instructions for the 507 error and you should up and running ion no time.
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Old 01-08-2006, 02:23 PM   #8 (permalink)
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Agghh - no Cingular for me
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Old 01-08-2006, 02:23 PM   #9 (permalink)
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One last thing. How long after I install the OS does that hour glass spin. It's been spinning for a few minutes now.
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Old 01-08-2006, 02:24 PM   #10 (permalink)
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Give it some time. Could be 10 minutes. Patience
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Old 01-08-2006, 02:25 PM   #11 (permalink)
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Sorry, I am very impatient. You work for T-Mobile or Verizon?
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Old 01-08-2006, 02:40 PM   #12 (permalink)
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Nope. I am just a customer. And a long time BB customer.
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Old 01-08-2006, 02:42 PM   #13 (permalink)
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Ohh, well thank you for your time.
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