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Old 08-27-2010, 09:57 AM   #1 (permalink)
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Default Really strange problem

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Hey guys, this is my first post: basically just joined because I have a weird as hell problem I can't get my head around.

Basically (kind of), every now and again I have a problem on my Bold 9700 where a text will come through with a strange error- I'll be unable to open it, and in order to view it and previous texts I'll need to send a new message to the contact. Strange and kind of annoying, but it never bugged me enough to really look into it.

HOWEVER,

A few days ago my girlfriend texts me, and this happens. So I go to send a new message from scratch as usual, but find myself unable to text back at all: the "(!)" would appear by my text, as if I had no reception/the wrong number.

I soon realized that this was only happening with her number and no one elses. Even more bizarre, she could still text and call me, and I could still call her. I figured it might have something to do with her Contact file and decided I'd copy and paste her number into a brand new contact (hey it made sense in my head ok...)- soon as I copied her number, my phone crashed and gave me a JVM102 error. I had to reset my whole phone.

I figured this would at least rectify the problem but it hasn't: LONG STORY SHORT, my phone won't let me text one specific number. I can still call it, receive calls and texts from it, and it only affects this number, and only since the strange error came with the text I received from it. I have literally no idea what to do with this. Sorry if this is confusing, I kinda suck at big rambling explanations. Hope someone can help.
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Old 08-27-2010, 12:53 PM   #2 (permalink)
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I'm guessing at stuff. Don't know answer offhand.

When you say you reset the whole phone, what does that mean? Did you wipe the OS and reinstall, then restore data from a backup file? What exactly did you do?

When weird stuff is happening, the first thing to try is a hard reset (with the power on, remove the battery for at least 30 seconds). This fixes most bizzare blackberry behavior.

When you try to text that one number, are you always doing it from the contact, or have you tried manually entering the number? . . . at least I guess you should be able to do that. I don't use SMS/MMS.

What have you done as far as installing new apps or new themes prior to this problem occurring?
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Last edited by aiharkness : 08-27-2010 at 12:54 PM.
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