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Old 08-27-2010, 11:21 AM   #1 (permalink)
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Default Can't use mass storage on Mac

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When I plug my BB into my Mac it doesn't appear as a mass storage device. I can sync etc. with Desktop manager but I can't use it for storing files.

It's a pain cos I want to transfer files off my BlackBerry.
Any ideas?
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Old 08-27-2010, 12:04 PM   #2 (permalink)
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I have the same problem, except on a PC.
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Old 08-27-2010, 12:56 PM   #3 (permalink)
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Is Mass Storage turned on? Options > Media Card > Media Card Support = ON; Mass Storage Mode Support = ON
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Old 08-27-2010, 12:58 PM   #4 (permalink)
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And I am not sure about Mac. I am guessing it needs those settings on your handheld as does the PC version.
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Old 08-27-2010, 01:59 PM   #5 (permalink)
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Yes, mass storage is on and enabled on the device.
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Old 08-27-2010, 02:43 PM   #6 (permalink)
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Try this...Mac instrcutions as well as PC

KB19717-The BlackBerry smartphone is not detected as a USB Mass Storage Device when connected to a computer
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