I received a new 9800 from AT&T, moving from the Bold 9700. I had it for less 4 days before deciding to return it
for a refund and a move back to my Bold. From the moment I got it, it consistently froze for no less than 10 seconds each and every time I unlocked the phone
. It also lagged in between operations frequently. Became frustrating beyond usability, tolerance and forgiveness.
I was not using any encryption, which some thought might have been the freeze culprit. I also turned off geo-tagging in the camera, which helped a little.
What I did learn was that RIM decided to go with an old processor from a previous model
which IMHO is a reasonable explanation as to why the processor cannot keep up with the demands of a touch screen and new operating system.
All in all, very disappointing experience. I have had about every Blackberry model since 2004 and this by far is the worst one I have used. I have experienced an upgrade and enhancement in each model that I used except for this unit. This one just does not work.
To make matters worse, when I went back to my Bold, the data was corrupted
and caused my information to crash my Bold's interface. The menus were not accessible and I could not open any menus from the home screen. I now need to rebuild from scratch all of my data. Just what I planned on doing this week, NOT!