Originally Posted by aiharkness
See if you can boot up in safe mode. Do a search if you need instructions.
Once you boot up in safe mode, do a backup with Desktop Manger. Download and install Desktop Manager from blackberry.com.
Then wipe the blackberry with JL_CMDER. See the two articles at blackberryfaq.com if you need instruction.
After wiping, reinstall the OS. Again, see the FAQ, and also the latest OS threads at the top of the forum. Be sure you install the OS software for your model blackberry.
After you reinstall the OS, restore your data from the backup file using Desktop Manager.
i followed exactly what you said for the safe mode, and that dont seem to be working for me either hmm i think this phone is ruined, so i rekon i should take it back to the shop and sort it out haha x