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Old 01-10-2006, 06:41 AM   #1 (permalink)
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Hi
I got my new BB in early Decmber and set it up without a problem. Then, for technical reasons, I had to change my email server and since then I no longer receive emails on the BB.

I tried deleting the emails accounts and then reactivating them without success. Does anyone know what I need to do so that I receive emails again? The email addresses are the same, just the server (DNS settings?) have changed.

Hope you can help.

The dooood
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Old 01-10-2006, 06:51 AM   #2 (permalink)
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Exchange Admin where I work moved a number of mail accounts to another server, and we all lost BB sync. for days. We went thru any number of handheld wipes, deleting account at BB Server, etc...
All was resolved with a call to RIM Support
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Old 01-10-2006, 07:06 AM   #3 (permalink)
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Thanks for the info. Is RIM support in the US? I'm in Spain...
TD
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Old 01-10-2006, 10:42 AM   #4 (permalink)
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I am in the UK and roaming on O2. However, Yes they called RIM in the US, since our home office is in Miami.
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