BlackBerry Forums Support Community               

Closed Thread
LinkBack Thread Tools
Old 09-02-2010, 07:14 AM   #1 (permalink)
New Member
Join Date: Sep 2010
Model: 9630
Carrier: O2
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default International Codes in Address Book

Please Login to Remove!

Hi all, hope i'm posting this in the correct area!, ran a search but couldn't find the answer, figured i was best posting the question here.

A user on our BES is using a US Blackberry as he needs quad band when he works abroad in Jpn etc, the problem only affects him in our organisation. When dialing number from the exchange GAL, if he hits the 'dial' button on the mobile number it will dial the full number

+44 (0)7777 777 777

If he hits the select button, and choses to 'dial mobile' then it calls as follows:

+4407777 777 777

Both calls obviously fail however. Looked online, and tried to update his 'smart dialing' settings Call log -> General Options -> Smart dialing, but this was already set to English (+44). Can anyone suggest why this might be happening?, could it be related to the fact it's a US (Sprint) device?, any thoughts welcome!

Closed Thread

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Copyright 2004-2014
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.