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Old 09-08-2010, 01:33 PM   #1 (permalink)
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Angry Desktop Manager Bugs

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I have run into several bugs in Desktop manager 6.0:
1. continues after many many backups to report - last backup August 26th
2. When I look at backup sizes (since Aug 26th) they vary wildly from 818kb to 3,460kb, whereas they were stable at about 5,490kb before the 26th (including 10 done with 6.0).
3. when I try to sync, it tries to delete all of my old calendar appointments despite being set to "transfer all scheduled items".

Third level BB support said the first issue was a know issue, but the other two were not and they would be working on a fix. Haven't seen it yet.

It has now been 3 weeks since I was able to sync or backup successfully! What a disaster. What is with these guys????
Old 09-08-2010, 01:51 PM   #2 (permalink) Super Moderator
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2. Can't really call the backup size a bug. While the sizes do appear to vary from less then a MB to almost 3.5 MB, this could be related to do information missing or your BB missing calendar events.

3. Their could be many reasons for this. Maybe the appoints are missing from the BlackBerry or Outlook prior to the sync?

A way to check would be check calendars on both sides (outlook and BB) when the DM sync says it's going to delete some appointments.)
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