BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 09-18-2010, 10:42 PM   #1 (permalink)
New Member
 
Join Date: Sep 2010
Model: 8310
PIN: N/A
Carrier: AT & T
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Device to Outlook after deleting double desktop

Please Login to Remove!

I am sure someone has already solved this issue, so thanks in advance. I had our outside service resend service book without wiping (yes, I know this is a problem). Everything was fine except it resulted in my having 2 Desktop Address Books. I have deleted the entries from the one and the other has all the info I want to keep. Unfortunately, I cannot get the remaining one to sync to Outlook on my desktop computer. Note - the one I deleted is the one that was synchronizing wirelessly, while the one I want to keep and download to outlook says "wireless synchronization not available." I have all my information backed up, thankfully, but I do not want to wipe the device and deal with the outside service folks again. Desktop manager sees the all the address entries and I know it's configured correctly to download from device to Outlook, it just won't send the information. Thanks for the help - amazing how much time is spent fixing these things...

Last edited by wfm1st : 09-18-2010 at 10:47 PM.
Offline  
Old 09-19-2010, 02:07 PM   #2 (permalink)
BlackBerry Mensa
 
tsac's Avatar
 
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: Cheerios
PIN: No Pin just a Tack
Carrier: at&t
Posts: 9,344
Post Thanks: 73
Thanked 775 Times in 746 Posts
Default

You must wipe it. when you say deal with the outside service folks, who ATT or corporate IT?

If you log into the BIS site you can send service books without their involvment.
All you will have to do once back online is do a restore. That should be the same if on Corporate server( BES ) Once back to normal just do an enterprise activation.
The EA is an option generally underr options or advanced
I have done this many times with an 8310 or older BB. The only issue may be a restriction with your IT policy that requires IT involvment.
__________________
If someone helps, tell them by clicking the Thanks button


9810 on BES
Z10 on BIS
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

HP Agilent .01-26.5GHz Low-Barrier Schottky Diode Detector 8473C STD
$69.99
HP Agilent .01-26.5GHz Low-Barrier Schottky Diode Detector 8473C STD picture4 1N3492 Motorola Silicon Power Rectifier Diodes Untested But Guaranteed
$12.0
4 1N3492 Motorola  Silicon Power Rectifier Diodes   Untested But Guaranteed picture3x Sylvania ECG5802 Rectifier Equiv NTE5802 SK9005 3 amp Vrm 200v Ifm 70A NIP
$7.99
3x Sylvania ECG5802 Rectifier Equiv NTE5802 SK9005 3 amp Vrm 200v Ifm 70A NIP picture1 Lot of 6pcs 15KPA28CA Diodes TVS single bi-dir. New
$25.0
1 Lot of 6pcs 15KPA28CA Diodes TVS  single bi-dir.  New  picture1 Lot of 6pcs 15KPA30CA Diodes TVS single bi-dir. New
$25.0
1 Lot of 6pcs 15KPA30CA Diodes TVS  single bi-dir.  New  picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.