09-18-2010, 11:42 PM
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| | Device to Outlook after deleting double desktop
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I am sure someone has already solved this issue, so thanks in advance. I had our outside service resend service book without wiping (yes, I know this is a problem). Everything was fine except it resulted in my having 2 Desktop Address Books. I have deleted the entries from the one and the other has all the info I want to keep. Unfortunately, I cannot get the remaining one to sync to Outlook on my desktop computer. Note - the one I deleted is the one that was synchronizing wirelessly, while the one I want to keep and download to outlook says "wireless synchronization not available." I have all my information backed up, thankfully, but I do not want to wipe the device and deal with the outside service folks again. Desktop manager sees the all the address entries and I know it's configured correctly to download from device to Outlook, it just won't send the information. Thanks for the help - amazing how much time is spent fixing these things...
Last edited by wfm1st : 09-18-2010 at 11:47 PM.