BlackBerry Forums Support Community

Closed Thread
LinkBack Thread Tools
Old 09-22-2010, 09:37 AM   #1 (permalink)
New Member
Join Date: Sep 2010
Model: 9800
Carrier: att
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default torch "ringer off'

Please Login to Remove!

my torch profile is normal with volume high - yet no ringer sound when call comes in. there is a "ringer off" icon on the screen when a call comes in. How do you turn the "ringer on"?
Old 09-23-2010, 09:16 AM   #2 (permalink)
BlackBerry Mensa
tsac's Avatar
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: Cheerios
PIN: No Pin just a Tack
Carrier: at&t
Posts: 9,821
Post Thanks: 100
Thanked 842 Times in 811 Posts

I had the same issue and discovered my volume was all the way down. May not be the same worth a try.
Check to see if the ringer you selected plays clearly. Also check the various options and make sure you save them. go back and look to see they were saved the way you think.

Welcome to the Forums.

Change your ring tone
1. From the Home screen, press the BB key.
2. Press the BB key > Phone Ring Tones.
3. In the Ring Tone field, tap a preloaded ring tone or tap
All Music.
4. Press the BB key > Save.
If someone helps, tell them by clicking the Thanks button

Z10 on BES
Z10 on BIS

Last edited by tsac : 09-23-2010 at 09:21 AM.
Old 10-20-2010, 08:13 AM   #3 (permalink)
New Member
Join Date: Oct 2010
Model: torch
Carrier: o2
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts

i had the same issue, could have something to do with the headphones, when i unplugged them the ringer was silent even though my ringer profile was set to loud. POwer off or take out the battery and reboot. That resolved it for me.

Copyright 2004-2016
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.