01-13-2005, 11:18 AM
Talking BlackBerry Encyclopedia
Join Date: Jan 2005
Location: Los Angeles
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If you get a yellow exclamation mark, the usb port is reconizing something but is sticking with an incorrect driver.
Try this procedure.
1. With the BB plug into the USB, go to device manager. Right click on the RIM icon with the yellow exclamation mark and click "uninstall driver".
2. Unplug the BB and go to "add/remove programs" and remove BlackBerrry desktop manager.
3. Reboot computer and re-install BB desktop manager.
4. With desktop manager running, plug in the BB unit.