BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 10-14-2010, 03:53 PM   #1 (permalink)
vrm
New Member
 
Join Date: Oct 2010
Model: 8330
PIN: N/A
Carrier: Verizon
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Importing Contacts using desktop software is not working

Please Login to Remove!

Hi -

During a full sync of an employee's new Bold 9700 and Desktop, things went horrible awry. We ended up with 3, 4, sometimes 5 of every calendar entry and contact on both devices.

Long story short, we have the .ipd file from a backup I did before we synced. We now need to import just the contacts from that file into a different BB device - an 8310. We have the desktop software running, and it recognizes the device and the contacts data from the .ipd file - HOWEVER, it claims to have completed the restore, but nothing is actually being imported to the device. Any ideas??
Offline  
Old 10-14-2010, 09:22 PM   #2 (permalink)
BlackBerry Mensa
 
tsac's Avatar
 
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: 10.010219
PIN: No Pin just a Tack
Carrier: at&t
Posts: 8,115
Post Thanks: 38
Thanked 555 Times in 550 Posts
Default

Pull a backup from a working BB and verify the IPD file your trying to load has the same fields in the same places. It sounds like your doing a restore with blank fields.
__________________
If someone helps, tell them by clicking the Thanks button


9810 BES
Z10 on BES
9700 BIS
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.