10-14-2010, 04:53 PM
Join Date: Oct 2010
Post Thanks: 0
Thanked 0 Times in 0 Posts
| | Importing Contacts using desktop software is not working
Please Login to Remove!
During a full sync of an employee's new Bold 9700 and Desktop, things went horrible awry. We ended up with 3, 4, sometimes 5 of every calendar entry and contact on both devices.
Long story short, we have the .ipd file from a backup I did before we synced. We now need to import just the contacts from that file into a different BB device - an 8310. We have the desktop software running, and it recognizes the device and the contacts data from the .ipd file - HOWEVER, it claims to have completed the restore, but nothing is actually being imported to the device. Any ideas??