10-14-2010, 03:53 PM
Join Date: Oct 2010
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| | Importing Contacts using desktop software is not working
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During a full sync of an employee's new Bold 9700 and Desktop, things went horrible awry. We ended up with 3, 4, sometimes 5 of every calendar entry and contact on both devices.
Long story short, we have the .ipd file from a backup I did before we synced. We now need to import just the contacts from that file into a different BB device - an 8310. We have the desktop software running, and it recognizes the device and the contacts data from the .ipd file - HOWEVER, it claims to have completed the restore, but nothing is actually being imported to the device. Any ideas??