BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 10-22-2010, 10:07 AM   #1 (permalink)
New Member
 
Join Date: Oct 2010
Model: 9800
PIN: N/A
Carrier: Orange
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Post Help Please!!

Please Login to Remove!

Hi, i went into phones4u and the women rang up webmatch and ordered me the Blackberry Torch 9800 on Orange it got delivered yesterday and i wasn't in, so i went into the royal mail depot and collected it at 4pm GMT then got home turned it on and had a play etc. It said it was on Orange and i had full 3G signal but nothing worked. So i rang Orange today and they said it need activating so the man said he would do it after i had finished on the phone - that was 4 hours ago and i still cannot use the phone properly.

Can anyone help me please?
Thanks in advance.
Offline  
Old 10-22-2010, 10:21 AM   #2 (permalink)
New Member
 
Join Date: Oct 2010
Model: 9800
PIN: N/A
Carrier: Orange
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Also, when i go to send a text it says: request facility not subscribed.
With a red X next to the message.
Offline  
Old 10-22-2010, 10:50 AM   #3 (permalink)
BlackBerry Mensa
 
MidnightDraven's Avatar
 
Join Date: Jan 2009
Location: Chester,UK
Model: 9000
PIN: N/A
Carrier: Tesco Mobile
Posts: 9,481
Post Thanks: 2
Thanked 110 Times in 110 Posts
Default

Call them again, from a landline, so that they can't suggest you being on the phone in question stops them from activating it.
__________________
~Midnight Draven

"That's it then. Cancel the kitchen scraps for lepers and orphans, no more merciful beheadings... and call off Christmas."
Offline  
Old 10-22-2010, 11:03 AM   #4 (permalink)
Appleinator
 
Dubdub's Avatar
 
Join Date: Nov 2005
Location: New Hampshire
Model: App5
OS: AJBR549
PIN: Ask
Carrier: ATT & Verizon
Posts: 20,035
Post Thanks: 54
Thanked 782 Times in 742 Posts
Default

It can take 24 hours to activate.

With the power on, pull the battery for 30 to 60 seconds. Replace the battery and let it reboot? Did that do anything?
__________________
-->>BB FAQ

-->>Stinsonddog's Tip Site!

-->>Twitter


If someone helps, tell them by clicking the Thanks button.!!
Offline  
Old 10-22-2010, 03:56 PM   #5 (permalink)
Knows Where the Search Button Is
 
Join Date: Oct 2010
Model: 8320
PIN: N/A
Carrier: TMobile
Posts: 20
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

You also may want to check your connections to make sure that it is enabled or turned on.
__________________
All good things come to an end but not all endings are good. Recycle that old phone by selling it to us.
http://www.thebluedot.net/tradein
Offline  
Old 10-22-2010, 08:02 PM   #6 (permalink)
BlackBerry Mensa
 
tsac's Avatar
 
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: 10.010219
PIN: No Pin just a Tack
Carrier: at&t
Posts: 8,337
Post Thanks: 43
Thanked 588 Times in 581 Posts
Default

Also make sure you have a Blackberry Data plan.
__________________
If someone helps, tell them by clicking the Thanks button


9810 BES
Z10 on BES
9700 BIS
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.